How to improve your email etiquette

Recently, I started using an old family friend as a travel agent. Before then, we’d never had occasion to email one another. From the start, I was shocked to find that she regularly wrote her emails exclusively in all uppercase letters. I politely mentioned that using all caps in an email is the equivalent of screaming in voice conversations and she said she appreciated the tip. Still, I couldn’t help wondering how a professional could get by today without mastering one of the most basic tenets of email manners.

And that’s not the only email etiquette breach that makes me scratch my head. Every time I have to scroll through 50 email addresses before reading a message from a colleague who used the cc rather than bcc function, I find myself wishing that some kind of licensing or training were required before people were allowed to get on email.

Since that’s never going to happen, here are a few ways to ensure that your email style makes you look as smart as possible and doesn’t annoy those on the receiving end of your messages. {Read the rest at Yahoo!}

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